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At Carolina Components, the Raving Fans approach to Customer Service is the CORNERSTONE of our culture: Customers first!
Every employee is given a copy of the book when they join our team, and we actively promote the fact that Service is Priority #1. Customers are the center of what we do.
We like to say "Yes! What's the question?".
We believe that America is in the midst of a service crisis, and that many great customers have been left disillusioned and unsatisfied with how business is conducted today. We work hard to provide an excellent experience for our customers so they become Raving Fans.